Shipping and Delivery

Welcome to Direct Trade! We aim to make your shopping experience as smooth as possible. Please review our shipping and delivery information to understand how we handle the shipment of your favorite products.

1. Processing Time
   Orders are typically processed within 3 business days. Please note that processing times may vary during peak seasons and promotions.
2. Shipping Rates
   Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost during the checkout process before finalizing your purchase.
3. Shipping Methods
   We offer various shipping methods to accommodate your needs. The available options may include:
   • Standard Shipping
   • Express Shipping
   • International Shipping (if applicable)
   Please note that delivery times may vary depending on the shipping method selected and your location.
4. Estimated Delivery Times
   The estimated delivery time is calculated from the date your order is shipped, not from the date of purchase. Delivery times are as follows:
   • Standard Shipping: 3 to 7 business days
   • Express Shipping: 1 to 3 business days
   • International Shipping: 1 to 2 weeks (may vary based on destination)
5. Tracking Your Order
   Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.
6. International Shipping
   For international orders, please be aware that customs and import duties may apply. Direct Trade is not responsible for any additional charges incurred during the import process. Check with your local customs office for more information.
7. Shipping Restrictions
   We currently ship to United States and Canada. If your country is not listed during checkout, please contact our customer service team for assistance.
8. Delays and Exceptions
   While we strive to meet our estimated delivery times, unforeseen circumstances such as weather, customs delays, or carrier issues may cause delays. We appreciate your understanding in such situations.
9. Contact Us
   If you have any questions or concerns about shipping and delivery, please contact our customer service team at info@direct-trade.com.

Thank you for choosing Direct Trade. We appreciate your trust, and we're here to make sure your goods reach you in perfect condition and on time.